Privacy Policy

Information We Collect

When you place an order, contact us, or use our services, Allomart Pharmacy may collect your name, phone number, delivery address, email address, and the details of the medicines or healthcare products you request. If you order prescription medicines, we may also collect a copy of your prescription and related medical information strictly for the purpose of dispensing your order.

We may also collect limited technical information automatically, such as your device type, browser, and general usage of our website, to keep the site secure and improve your experience.

How We Use Your Information

We use the information you provide to process and deliver your orders, validate prescriptions, arrange free home delivery, respond to your enquiries, and provide customer support. We may use your contact details to send order updates, delivery confirmations, and important service notifications.

For wholesale and B2B partners, we use business details to prepare quotations, generate GST invoices, and coordinate bulk dispatch.

Prescription & Medical Data

Prescription details shared via WhatsApp, email, or in-store are treated as confidential health information. They are used only for dispensing the prescribed medicines in line with applicable pharmacy regulations, and are accessible only to authorised staff involved in fulfilling your order.

Data Sharing

We do not sell, rent, or trade your personal data. We share information only with trusted delivery partners and service providers who help us fulfil your order, and only to the extent required. We may disclose information where required by law, regulation, or a valid legal request.

Data Security & Retention

We apply reasonable administrative and technical safeguards to protect your information against unauthorised access, loss, or misuse. We retain personal and order records only for as long as necessary to serve you, meet legal and regulatory obligations, and resolve disputes.

Your Rights

You may contact us to access, correct, or request deletion of your personal information, subject to any legal record-keeping requirements. To make a request, reach us on WhatsApp at +91 8078612755 or visit our store.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.